Uh-oh. Hate to say it, but things aren't running completely smoothly here.
My Purolator Tracking Number indicates that Olsen was received at the Service Center in Courtland, Ontario at 11:58am on Friday, April 13th. But a check this morning indicates that it has not yet left the Service Center.
The talented Michelle, with whom I spoke on the Customer Service Line on the morning of April 8th assured me that Olsen would be returned to me within 6-8 days of receipt at the Service Center. Even if we don't count the day they received it, and even if we didn't count the day they ship it back (that's giving them 2 days for free), then at the very latest they should have shipped it out by the 26th. But they did not.
I spent last week in Paris for some work stuff, and had really hoped it would be here when I got back so I could rock-the-fuck-out with Guitar Hero II, but alas, I will have to wait through the weekend and very probably 2-3 days more. At best I assume I can expect it in the middle of next week.
Even more discouraging than these delays is the fact that the new X360 (the black one) hits the shelves tomorrow and I could have just said goodbye to poor Olsen and grabbed a new one instead. Oh well.
If it's not listed as shipped by 4pm on Monday I'll give the Customer Service line a call to see if they can tell me what the status is.